Refunds & cancellations

No surprises about your money or your time.

This page explains how cancellations, rescheduling, and refunds work for the paid service currently offered through Lift With Meaning.

Effective August 31, 2026

What is sold here today

Lift With Meaning currently sells one paid service through this website: the Personal LIFT Session, a one-time fifty-minute educational mentoring and guided-reflection appointment. Prices are displayed before booking: $49 USD during regular weekday hours, $98 USD during the limited Saturday window, $98 USD for an approved weekday extended-hours appointment, or $147 USD for an approved Saturday extended-hours appointment. No booking or payment-processing fee is added at checkout, and no recurring charge is attached to a Personal LIFT Session.

Lift With Meaning does not currently sell a paid membership, standalone digital product, or physical merchandise through this website. If those offerings become available, the applicable price, delivery or shipping terms, and refund or return rules will be displayed before purchase. The service rules below do not create terms for products that are not yet offered.

Books or third-party products reached through Amazon, Audible, or another retailer are purchased from that retailer—not from Lift With Meaning—and are governed by the retailer’s checkout, return, and refund terms.

Canceling or rescheduling your appointment

You may cancel or reschedule using the link in your booking confirmation or by emailing manuel@liftwithmeaning.com.

If you cancel at least twenty-four hours before the scheduled start time, you may choose one reschedule or a full refund. If you cancel or request a change less than twenty-four hours before the start time, or if you miss the appointment, the session fee is normally nonrefundable. I may offer one courtesy reschedule when circumstances reasonably justify it.

If an approved reschedule moves to a lower-priced appointment window, I will refund the difference. If it moves to a higher-priced window, the difference must be paid before the new appointment is confirmed.

If I cancel or cannot provide the service

If I cancel your appointment, or if I stop it solely because the issue falls outside the service’s educational scope, you may choose a new time or receive a full refund.

If a session ends because of harassment, threats, sexual misconduct, or intoxication that prevents meaningful participation, no refund is owed except where the law requires otherwise.

The Personal LIFT usefulness promise

After completing the scheduled fifty-minute session, if you sincerely cannot identify one useful next step, email me within seven calendar days. I will initiate a full refund of the price you paid for that session without requiring you to argue your case. This promise is not conditioned on feedback, a testimonial, or a positive review, and it does not limit any rights the law gives you.

How approved refunds are processed

I initiate approved refunds through Stripe to the original payment method within five business days. Google Calendar does not automatically issue a refund when an appointment is canceled. After I initiate the refund, Stripe says the credit typically appears in approximately five to ten business days, depending on the bank; your bank, card issuer, or payment provider ultimately controls that timing.

Questions or refund requests

Email manuel@liftwithmeaning.com with the name and email address used for the booking, the appointment date, and whether you are requesting a cancellation, reschedule, or refund. Never email payment-card information, medical records, or crisis details.

These rules should be read together with the Service Terms and Privacy Policy.